Shupple Help Center | Customer Care Support
We see alot of shoppers online putting their required queries related to those products that they purchase. A no response to these may be a barrier towards your website and the products that you often keep on promoting,advertising or marketing.Let me provide a practical and a genuine reason to it. For eg: If some student wants to learn a subject in detail and is interested in scoring and working hard enough for that subject,than he will opt his teacher (who knows that subject and not that person who does not know.He may also face various difficulties while studing that subject,he will start asking many questions and also will wait till he gets his answers.Now, imagine if he has its exam the next day and if his queries are not resolved he may loose interest in either that subject or that teacher.
Here, from the above situation we get to know that why is “Help centre” required for each and every thing that we do. Here,comes the same for the Shoppers that shop online and expects from the sellers and other developers that their queries must be addressed to a faster extent. Shupple help centre - must be providing and addressing all the possible queries of their customers frequently.A Help center page must be into a form that answers all their questions considering a apart of Frequently asked Questions.
Buyers FAQ
No, we do not charge anything over and above the rates shown. However, shop may have a delivery fee in case the order value per shop does not reach the minimum order value for free delivery or payment gateway charges if you chose to use online payment for lower than minimum order value.
Yes, you can track the status of your order under the My Orders section.
You can edit your products in the cart before checkout. Once you’ve already placed your order, and after the Shop has reviewed your order, you can remove items from your order or cancel order, before final confirmation and payment.
You can choose from over 25,000+ products and 2000+ brands spread across various categories such as grocery, bakery, fruits, vegetables, beverages, personal care products, baby care products, nutrition supplements, cakes, pet products and much more.
Minimum Order value is defined by the local shops and it may vary from shop to shop. Some shop may specify a minimum order value to qualify for free delivery or provide complete free delivery. In case you do not reach the limit, a delivery charge will be levied against that order by the shop.
To list your Shop on our platform, download the Shupple Shop app and register your shop with us, our team will get in touch with you.
No. Registration on Shupple is absolutely free.
Shupple is the most convenient hyper local platform company which enables you to order grocery, bakery, fruits & vegetables and other products that you need every day, directly via your mobile to your nearest neighbourhood shops.
We deliver in select localities across the city we are present in. On sign-up you can specify your location or pincode to check if we are covering your present area. In case we are not covering your present location, submit your contact details with us and we can inform you once we launch in your location.